Terms & Conditions

Terms & Conditions

Materials Handling:

Any materials provided during the design process will not be kept unless requested by the client.

Client Responsibility:

Clients are responsible for observing the copyright of third parties in relation to the material posted on their website.


A small link advertising TOBY DESIGN will appear in the website footer unless the client requests its removal.

Portfolio Usage:

TOBY DESIGN reserves the right to include the client’s website in their portfolio.

Suspension of Work:

TOBY DESIGN may stop work for any client suspected of engaging in illegal activities with the created website.

Cancellation Policy:

Clients must cancel contracted work promptly, and the cancellation needs confirmation in writing from TOBY DESIGN. Deposits are non-refundable, and full cost may apply if cancelling last minute after design completion.

Payment Terms:

Invoices are due on the invoice date, unless otherwise stated. All deposits are non-refundable, exceptions at the discretion of TOBY DESIGN.

Direct Debit and Overdue Payments:

Direct debit payments continue until written cancellation. Overdue payments may lead to hosting cancellation, rendering the site offline until funds are received.

Outstanding Balances:

Liability for outstanding balances rests with the individual who opened the account.

Turnaround Times:

Turnaround times are estimates and may extend past the given estimate. Turnaround time starts from the first full working day after deposit receipt.


TOBY DESIGN retains copyright on design work until the full balance is paid.

Liability for Errors:

TOBY DESIGN accepts no liability for errors post-service completion; clients are responsible for checking all content before the site goes live.


The contract between the client and TOBY DESIGN is under the exclusive jurisdiction of the courts of England and Wales.

Read our Privacy Policy here